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Testimonials

"I receive excellent customer service at the San Diego store on University Ave. Eric the manager is always willing to go the extra mile to help me with my purchase and is very patient with a few returns I have had to make. His pleasant demeanor and his can do attitude is the reason I shop at Footwear etc. The shoes are also a plus for someone like me who suffers from plantar fascitits and also morton's neuroma. Thank you for your service."
Feedback from Patty. M, March 11, 2019
"For many years I have been a loyal customer of your family’s wonderful shops in San Diego. I’ve always been impressed by the quality of merchandise plus the friendly service, originally at your Encinitas location in years past, and more recently at the University City shop which is now closer to where I currently live. All of your San Diego stores are wonderful! I am not in the habit of sending emails to owners or mangers in order to praise staff members, but I am making an exception this time due to the exemplary service provided at your University City location here in San Diego. I have been in the shop several times, not only to purchase shoes but also for orthotic fittings. During each visit the wonderful staff has been incredibly helpful, patient, friendly, and very knowledgeable about the products. If you hired those staff members yourself at that particular location then I want to give you feedback that they are doing an outstanding job. Delmi, the manager, "
Feedback from Kylie, February 5, 2019
"Unfortunately, shoes purchased online did not fit well. I returned them to local store and had EXCELLENT service and knowledge from Selena in the Rancho Bernardo store. Ended up returning and then buying 3 other pair of shoes (for more money, but excellent fit and quality). Purchasing and return couldn't have been easier-or more pleasant."
Feedback from Virginia . M, February 4, 2019
"I went into the WC store and always have such a great experience! I always recommend people to go and check out the store! I love it there! "
Feedback from Rosi. C, February 4, 2019
"This store is so amazing! I love the San Carlos CA store, the staff are knowledgeable and always helpful. I want comfort and style when I purchase shoes, usually find both!!"
Feedback from Virginia, January 30, 2019
"This is my third purchase of this shoe, the Mephisto Allrounder Niro. I love the fit and comfort of this shoe. It accommodates my orthotics perfectly. I have had this shoe in black and navy blue. The light grey is beautiful. I'm planning on wearing the shoe on my trip to Italy this summer. I can wear this shoe all day long with comfort. "
Feedback from Anita, January 30, 2019
"Shoe shopping online can be soulless and impersonal, but sometimes you just can't make it to the store. I really appreciate the fact that if I don't like the shoes I've ordered online, I can simply take them back to the store near me, without hassle and with knowledgable staff on hand who can make great recommendations for me."
Feedback from Patti, January 30, 2019
"I love Footwear etc. It is the only place I buy my shoes. If I don't know what I am looking for, I go to one of two Footwear etc. stores in my area. If I want to avoid crowds, then I shop online. So both experiences are important to me and I have had positive experiences in-person and online. "
Feedback from Beth, January 30, 2019
"I have always been very happy with my purchases from Footwear etc. I usually shop in the Cupertino store but have moved so now I will purchase online. "
Feedback from Cynthia, January 30, 2019
"Looking forward to my new shoes from Footwear etc. I've been buying shoes from them for many years. This is the first time I bought online, I have shopped at many of their stores. "
Feedback from Rebecca, January 30, 2019
"I recently had ankle surgery and one foot is swollen. I went to Footwear to buy comfortable shoes that weren't sneakers. I wanted something that tied so that I could fit my foot into it. They had some boots that were much cuter than expected and comfortable."
Feedback from Vicki, January 30, 2019
"I have bought shoes in your store in San Jose on Lincoln. I'm now living in WA and very happy I can order online. I have mentioned to others about your store. Especially interrelated was my Kaiser P. Worker's Comp Doctor. She had Aetrex Mary Jane's on. I had my sandals on, that's how we started talking."
Feedback from Jerilyn, January 30, 2019
"The store is great and the sales help were wonderful. So nice to have such a selection of the shoes."
Feedback from Joyce, January 30, 2019
"I purchased feetures socks in the lightest weight to wear with golf shoes - these are the best socks ever. I am buying more of these. I will try the different weights also."
Feedback from Claudia, January 2, 2019
"Footwear Etc in Rancho Bernardo is now my “go to” shoe store. Not only do they have amazing brands and styles to choose from, the staff is awesome. They are very professional, friendly and very knowledgeable. I have gone to other “specialty” shoe stores but in comparison Footwear Etc. Is well above the mark. I give the Footwear Etc at Ranch Bernardo a 10+ rating. "
Feedback from Marta. F, July 27, 2018
"Love MBT shoes - have been wearing them for over 15 years but now my feet require a wide width and there is only one style of walking shoe offered. Please let the manufacturers and buyers know many people need wide shoes!"
Feedback from Esther. H, June 6, 2018
"Love shopping at the Rancho Bernardo store- so many great, comfortable and stylish shoes to pick from. And staff have always been very helpful. "
Feedback from Nadine, May 29, 2018
"I've been in Footwear etc. twice. Once in the Willow Glen store and once in Los Altos, at the recommendation of my podiatrist. I walked in with a specific list of the brands that I needed to try on and I have found both locations to be extremely knowledgeable, professional and helpful. I tried on more pairs of shoes than I can count and each request was met with a smile. It's a pleasure to shop at Footwear etc. and I'll be a loyal customer for a long time. "
Feedback from Joanna. M, May 20, 2018
"I have ordered 6 pairs of VIONIC sandals through footwearetc. I own 12 total. They are very well made and last forever, looking like new. I injured my left foot and have no arch, and these sandals allow me to wear sandals again. They look great with dresses. I have the rhinestone ones in navy, turquoise and white. They look dressy. I cannot go barefoot and so I wear them around the home in Michigan's winters and summers. I am 100% happy with these sandals. The sandal forms around the heel for awesome support."
Feedback from Michele. A, March 2, 2018
"I want to tell you how excited I am to have purchased not just one, but two pairs of boots that feel as though I have had them for a long time and need no "breaking in". The first pair were spotted on the store website. They are Born brand : cross burgundy leather amarena distressed in a crushed ankle style with a nicely wrapped tassel and side zipper.How nice to see small features such as matching burgundy stitching around the front of the sole. Adds class to the boot. I have a narrow heel and this boot feels so good as if it is supporting my entire foot with no slipping up and down as I walk. The second pair is also a Born brand called Kerri Peltro Distressed leather. I hadn't planned on purchasing two pairs of boots, but when I tried on this second pair, I was sold. So comfortable. I like the back of the heel placement of the zipper. My salesman, Eric, was professional and friendly and eager to see that I was satisfied. "
Feedback from Louise. G, February 10, 2018
"I now own 4 pairs of Arcopedico boots! Thank you for your $20 coupon. I was going to buy some Rieker shoes, but I spotted your new knee high boots and tried them on in the Los Altos store...they fit better than the Riekers and I ended up buying them. The salesman, Sam Meza was extremely nice and helpful and brought out around 5 different shoes/boots for me to try...I bought the Black boots, L31D. Since my Mom bought my first pair of shoes at Footwear etc., I mainly shop there. "
Feedback from Arlene. I, November 29, 2017
"I was a little bit concerned about buying orthopedic shoes for the first time as I am recovering from major foot surgery and I needed good supportive shoes. I went to Footwear etc in Santa Clara and a salesperson named Vanessa helped me she was very knowledgeable and very helpful and she made purchasing my shoes an overall positive experience and I left the store feeling confident about the purchase I had made."
Feedback from Suzanne. W, September 9, 2017
"I just discovered Footwear etc.- they not only had the BEST prices of styles that others sell for so much more, but too all their staff in store, on-line & via phone were so helpful, friendly & polite! They really try to please customer. What;s more, my shipment arrived very timely. I had special instructions on delivery bcz there have been thefts in my neighborhood, so they followed up w me to make sure they had info correct. When one item ordered could not be filled bcz it was out of stock or damaged - they emailed me, personally phoned AND offered a 30% discount on the later ordered in addition to refund of item unfulfilled of course! They are so wonderful AND all their products I have ordered make my feet feel like I'm walking on soft cushion clouds!! Really I don't write reviews, but they deserve MUCH PRAISE!!! Thank you to all of You on Footwear etc. TEAM!!!"
Feedback from NADYA. B, September 7, 2017
"I saw a pair of your shoes on my doctor's feet and asked him about them and he said I can do a commercial on them and he told me his story about your shoes and recommended your MBT shoes to me. I was sold. This is one of the greatest things he has done for me. I ordered me a pair of your MBT tennis shoes and I love them. No more New Balance for me. I recommend them to everyone who ask me about my tennis shoes. They do everything that you say they do. When I put them on they cause my body to get in alignment, walking is easy and relieves the pain in my joints and back. I will be buying these from now on. Thank you so much! Have a blessed day"
Feedback from Teresa. H, August 29, 2017
"I needed a pair of sneakers for walking. I bought three pair of different brand sneakers but my feet would not stop hurting, nothing seemed to work. I came across the MBT sneakers and ordered a pair . They are great, no pain very comfortable. If I didn't have other things to do I would keep on walking all day. I highly recommend them if other sneakers make your feet hurt."
Feedback from Mark. C, August 20, 2017
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