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Testimonials

"Footwear Etc in Rancho Bernardo is now my “go to” shoe store. Not only do they have amazing brands and styles to choose from, the staff is awesome. They are very professional, friendly and very knowledgeable. I have gone to other “specialty” shoe stores but in comparison Footwear Etc. Is well above the mark. I give the Footwear Etc at Ranch Bernardo a 10+ rating. "
Feedback from Marta. F, July 27, 2018
"Love MBT shoes - have been wearing them for over 15 years but now my feet require a wide width and there is only one style of walking shoe offered. Please let the manufacturers and buyers know many people need wide shoes!"
Feedback from Esther. H, June 6, 2018
"Love shopping at the Rancho Bernardo store- so many great, comfortable and stylish shoes to pick from. And staff have always been very helpful. "
Feedback from Nadine, May 29, 2018
"I've been in Footwear etc. twice. Once in the Willow Glen store and once in Los Altos, at the recommendation of my podiatrist. I walked in with a specific list of the brands that I needed to try on and I have found both locations to be extremely knowledgeable, professional and helpful. I tried on more pairs of shoes than I can count and each request was met with a smile. It's a pleasure to shop at Footwear etc. and I'll be a loyal customer for a long time. "
Feedback from Joanna. M, May 20, 2018
"I have ordered 6 pairs of VIONIC sandals through footwearetc. I own 12 total. They are very well made and last forever, looking like new. I injured my left foot and have no arch, and these sandals allow me to wear sandals again. They look great with dresses. I have the rhinestone ones in navy, turquoise and white. They look dressy. I cannot go barefoot and so I wear them around the home in Michigan's winters and summers. I am 100% happy with these sandals. The sandal forms around the heel for awesome support."
Feedback from Michele. A, March 2, 2018
"I want to tell you how excited I am to have purchased not just one, but two pairs of boots that feel as though I have had them for a long time and need no "breaking in". The first pair were spotted on the store website. They are Born brand : cross burgundy leather amarena distressed in a crushed ankle style with a nicely wrapped tassel and side zipper.How nice to see small features such as matching burgundy stitching around the front of the sole. Adds class to the boot. I have a narrow heel and this boot feels so good as if it is supporting my entire foot with no slipping up and down as I walk. The second pair is also a Born brand called Kerri Peltro Distressed leather. I hadn't planned on purchasing two pairs of boots, but when I tried on this second pair, I was sold. So comfortable. I like the back of the heel placement of the zipper. My salesman, Eric, was professional and friendly and eager to see that I was satisfied. "
Feedback from Louise. G, February 10, 2018
"I now own 4 pairs of Arcopedico boots! Thank you for your $20 coupon. I was going to buy some Rieker shoes, but I spotted your new knee high boots and tried them on in the Los Altos store...they fit better than the Riekers and I ended up buying them. The salesman, Sam Meza was extremely nice and helpful and brought out around 5 different shoes/boots for me to try...I bought the Black boots, L31D. Since my Mom bought my first pair of shoes at Footwear etc., I mainly shop there. "
Feedback from Arlene. I, November 29, 2017
"I was a little bit concerned about buying orthopedic shoes for the first time as I am recovering from major foot surgery and I needed good supportive shoes. I went to Footwear etc in Santa Clara and a salesperson named Vanessa helped me she was very knowledgeable and very helpful and she made purchasing my shoes an overall positive experience and I left the store feeling confident about the purchase I had made."
Feedback from Suzanne. W, September 9, 2017
"I just discovered Footwear etc.- they not only had the BEST prices of styles that others sell for so much more, but too all their staff in store, on-line & via phone were so helpful, friendly & polite! They really try to please customer. What;s more, my shipment arrived very timely. I had special instructions on delivery bcz there have been thefts in my neighborhood, so they followed up w me to make sure they had info correct. When one item ordered could not be filled bcz it was out of stock or damaged - they emailed me, personally phoned AND offered a 30% discount on the later ordered in addition to refund of item unfulfilled of course! They are so wonderful AND all their products I have ordered make my feet feel like I'm walking on soft cushion clouds!! Really I don't write reviews, but they deserve MUCH PRAISE!!! Thank you to all of You on Footwear etc. TEAM!!!"
Feedback from NADYA. B, September 7, 2017
"I saw a pair of your shoes on my doctor's feet and asked him about them and he said I can do a commercial on them and he told me his story about your shoes and recommended your MBT shoes to me. I was sold. This is one of the greatest things he has done for me. I ordered me a pair of your MBT tennis shoes and I love them. No more New Balance for me. I recommend them to everyone who ask me about my tennis shoes. They do everything that you say they do. When I put them on they cause my body to get in alignment, walking is easy and relieves the pain in my joints and back. I will be buying these from now on. Thank you so much! Have a blessed day"
Feedback from Teresa. H, August 29, 2017
"I needed a pair of sneakers for walking. I bought three pair of different brand sneakers but my feet would not stop hurting, nothing seemed to work. I came across the MBT sneakers and ordered a pair . They are great, no pain very comfortable. If I didn't have other things to do I would keep on walking all day. I highly recommend them if other sneakers make your feet hurt."
Feedback from Mark. C, August 20, 2017
"I have a pair of Beautifeel shoes that i have had for 10 years. They still look and feel great."
Feedback from jackie. b, May 29, 2017
"I HAVE ONLY BEEN IN YOUR STORE TWICE 250.00 FIRST DAY 2 ND TO DAY 500.00 [I ASK 4 [ERIC] AS HE HELPED ME THE FIRST TIME IN FACT I CALLED TO SEE IF HE WAS WORKING TO DAY ] THIS TIME I TOOK MY WIFE MY FOOT DR RECOMMEND THIS PLACE I DO NOT GENERALLY WRITE BUT JUST WANTED 2 HEAP PRAISE ON YOUR # 1 EMPLOYEE MR ERIC R HE IS A KEEPER PS I SHALL REURN DOUG G"
Feedback from DOUG . G, May 22, 2017
"Love my new Naot, Sophia. First pair of Naot, I'm hooked. "
Feedback from Jackie. B, May 15, 2017
"Beautifeel, best shoes I have ever bought. Still looking and feeling good after 10 years of wear!"
Feedback from Jackie . B, May 15, 2017
"After having ongoing problems with plantars fasciitis and months at PT, I have to change my shoes. I recently bought Vionic sandals. Two different kinds. The wedge (Capitola) ones and Tide II. Both have been very comfortable and fit my high arches. I love that I can wear sandals again! I also bought Taos cork bed sandals (Trulie). The adjustable straps are great for added support. Thanks so much Footwear etc for helping me find the best shoes for my feet."
Feedback from Tricia, May 1, 2017
"Love the 3-pack of the black Hot Sox. They fit great, light weight and don't bunch up. Great brand!"
Feedback from Jackie, April 22, 2017
"First time buying the Naot, Sophia. Simple, basic, and great fit. Love 'em."
Feedback from Jackie, April 22, 2017
"I love the variety and quality of the shoes at Footwear etc! And the staff is wonderful. Rick Rivera has been very helpful of informing me when new shipments arrived, so I was able to get exactly what I wanted."
Feedback from Rose. H, April 18, 2017
"By far the best customer service I have ever recieved from a company! I have never been so impressed by customer service before. They reply quickly and you are always speaking to a real person- never a machine or automated response. "
Feedback from Paytn. S, January 17, 2017
"Found boots at 60% less than the company I usually use, and other sites. Came straight from the manufacturer super fast! Great company, love the boots too!!"
Feedback from Suzanne, January 15, 2017
"Not only do they have great shoes, they have great customer service! I gave my sister-in-law a gift card for Christmas which was mistakenly thrown out in the wrappings on Christmas day. I had my receipt and they re-issued the gift card. That almost never happens. We went together to buy shoes and Rick was amazing. He is funny, entertaining and knows his merchandise. Thank you for a wonderful experience. We will be back!"
Feedback from Betty. T, January 12, 2017
"Great store, amazing selection of comfortable, stylish shoes. Sales are the best, returns are super easy. You guys rock !!!!"
Feedback from Michele. P, January 5, 2017
"I usually shop at the San Jose Lincoln Ave store where the sales reps have taken very good care of me. I fractured my leg in 4 places and blew out my ankle several years ago resulting in a complete purge of all my shoes. The Lincoln Ave sales reps are wonderful! They understanding my needs and fit me with comfortable and stylish shoes, sandals, boots. Footwear etc, is the first place I go to look for new footwear."
Feedback from S., December 28, 2016
"Footwear etc got my order to me within 2 days and I'm very happy with my MBTs."
Feedback from Squeaker, December 28, 2016
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