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"For many years I have been a loyal customer of your family’s wonderful shops in San Diego. I’ve always been impressed by the quality of merchandise plus the friendly service, originally at your Encinitas location in years past, and more recently at the University City shop which is now closer to where I currently live. All of your San Diego stores are wonderful!
I am not in the habit of sending emails to owners or mangers in order to praise staff members, but I am making an exception this time due to the exemplary service provided at your University City location here in San Diego. I have been in the shop several times, not only to purchase shoes but also for orthotic fittings. During each visit the wonderful staff has been incredibly helpful, patient, friendly, and very knowledgeable about the products. If you hired those staff members yourself at that particular location then I want to give you feedback that they are doing an outstanding job. Delmi, the manager, "
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