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"Excellent experience. I recently dealt with Herrington's. Simple issue was not resolved and I got the run -around. My treatment by your customer service department was vastly superior. Thanks for doing what you say when you say it will be done!"
Feedback from Charles. E, December 25, 2014
"I have never had any issues with customer service, it’s always the best! If everyone treated people as well as you all treat your customers, the world would be a better place."
Feedback from Judith. G, December 15, 2014
"Footwear etc is a topnotch online merchant. I do all my shopping for MBT shoes/boots with them. I've purchased approximately 25 pair of MBT shoes/boots from them since 2007. I highly recommend them."
Feedback from B. B, October 23, 2014
"Your shipping/return policy make your sight one of the best. I love the quick turn around and the ease of return. It is also really nice to order for a gift and know that they can return without worrying the window for the return is closed. I also like being able to get help with specific foot problems. I really like the set up, and the variety of search options."
Feedback from Beth. F, October 23, 2014
"Customer service is the reason I choose Footwear etc. over other shoe sites, plus they carry MBT."
Feedback from J. M, October 23, 2014
" I visited Footwear etc. in San Carlos, CA for the first time yesterday, and it was a great experience. I had a salesman who proceeded to pull up his little chair to fit me in a pair of Earth comfort pumps with about a 2" heel. When I complained of a couple different pressure points, he stretched the shoes in those area--and the problem was gone! Outstanding service, and a fabulous selection of beautiful styles throughout the store. It's quite a distance from where I live; but I'll make the drive in order to have a selection of marvelous looking comfort shoes. Thank you to Jim Wells for such excellent service."
Feedback from Jackie. D, October 23, 2014
"At age 69, I've concluded that you are the best company with which to purchase quality footwear. Thank you. "
Feedback from Betty. B, October 20, 2014
"I love the website. The prices are great and th employees are absolutely delightful. If you have a problem they are there to assist. And shipping is always very efficient."
Feedback from R. B, October 16, 2014
"I love shopping at Footwear etc. I love their return policy, I love the phone calls I get to see how I am enjoying my purchases, have never been more pleased to do business with a company online. Thank you footwear for your excellence service to your customers. "
Feedback from Kristina. A, October 16, 2014
"I've purchased two MBT shoes recently to replace the MBT's I bought several years ago. When they went out of business for awhile, I tried substitute shoes. But there is no substitute for MBTs. I have an artificial knee and a fused foot. With MBTs my joints are cushioned like shock absorbers. My posture is better. My energy level is higher. I sleep better and get more done. PLUS, I do not use my orthotics with MBTs. These shoes may have been designed scientifically. But their effect is almost miraculous to me. I feel stronger, mentally sharper and can walk longer with no fatigue. I would highly recommend them to anyone with feet or knee problems. And if you don't like them, Footwear etc. will take them back no problem and no questions asked. And I know why-- because MBTs are that good."
Feedback from J. L, October 9, 2014
"I am a big fan of this company. I like supporting businesses that aren't huge. I usually get excellent service. It is a very different experience than shopping some of the big dept. stores."
Feedback from S. R, October 9, 2014
"Footwear etc. is my first choice to shop for shoes. I only wear Vionic by Orthaheel at work, and the shopping experience is quick, and hassle-free. Prices are reasonable. Delivery only takes a few days. For me it is a pleasure to shop Footwear etc. online. On a few occasions I was asked to call to verify some info, and staff was courteous and friendly. All round good experience. Thumbs up!"
Feedback from D. M, October 9, 2014
"You all do a great job, customer service on the phone has always been helpful. Thank you!"
Feedback from Hank. H, September 26, 2014
"Love this company. I have purchased several shoes and have been completely satisfied with how the company stands behind MBT shoes. I will not wear anything else for work. I work 12 hour shifts in a hospital and since wearing MBT shoes, I have no problems with my back or feet."
Feedback from W. G, September 26, 2014
"Footwear etc. has been my go-to place for TRUSTED access to AUTHENTIC MBT shoes, while MBT has been in trouble. Once MBT is back on-line, I expect to continue to use Footwear etc. as my portal to MBT, as I have been so pleased with their quality of service."
Feedback from J. L, September 20, 2014
"Your next day delivery was truly next day! Awesome job! Your shoe selection, ease of ordering and customer service was equally awesome. You guys rock!"
Feedback from Timothy. S, September 1, 2014
"I have worn MBTs since 2005. I swear by them. Was glad to find a distributor stateside still offering a large selection AND still backing them with a guarantee. Thank you Footwear etc., I'll be back!"
Feedback from Joe. T, August 27, 2014
"Customer service is reason I choose Footwear etc. over other shoe sites, plus they carry MBT!"
Feedback from Susan. R, August 27, 2014
"This is my 3rd or 4th purchase and once I had to exchange for size and everything went smooth, not problems. I love it that my purchase comes with a return label enclosed. It makes it so easy to return if need be."
Feedback from Dee. J, August 27, 2014
"I had plantar fasciitis and was recommended to buy these Vionic shoes. I bought MANY pairs and it has almost completely cured my pain. I love all the shoes I have bought from Footwear etc. and I found the salesgirls in the store to be of great help! Thanks!!"
Feedback from Joan. A, August 11, 2014
"Footwear etc.'s website was refreshingly simple to use. I was able to find the product for which I'd been searching with ease. This was my first purchase from Footwear etc. and I will be a returning customer. Five Stars!"
Feedback from Hazel. J, August 1, 2014
"I have always been happy with the selection of shoes from Footwear etc. and the selection of large sizes and different widths. The service is excellent and I like the 365 day return policy."
Feedback from Simon. B, August 1, 2014
"I love Footwear etc. and have for several years. They are reliable, honest, friendly, always easy, and product selection is excellent."
Feedback from Candace. W, July 31, 2014
"If I was a mutant, I would give you three thumbs up!"
Feedback from Ari. M, July 23, 2014
"The delivery of my shoes was on time. Product was excellent and I am very happy with my purchase. I will definitely purchase from Footwear etc. again! Thank you Footwear etc.!!!"
Feedback from Jon. J, June 25, 2014
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