"The customer service team was great - when I called to ask about the color of some MBT Sandals, the gentleman got a pair out of the box and told me what color it was... I mean, I was impressed ! How often does someone go out of their way to find the shoe and give me the information as I am on the phone... wow... and the customer service hours are great - thank you for not shutting down at 5:00 EST so that I can actually place orders or get information at home in the evening.. bravo... "