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I bought my first pair of Ecco TrackII shoes 10 years ago in Holland, primarily because I needed a comfortable shoe for wearing to work that was water resistant. I walked and biked to work every day, often in poor weather (wet in the summer, snow/ice in the winter). These shoes have always performed well and are comfortable even when I'm on my feet all day.
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"I called to cancel my order. The CSR took down my number and said she would check the warehouse to see if it had been shipped yet. She called me back in a timely manner and informed me that UPS was there and it was too late. She said it wasn't a problem though and told me how to proceed. I got an email from the company when the product arrived back at the warehouse, and then another one that the refund had been processed.It was painless. I am very pleased."
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